96cvip Privacy Policy — Your data is safe with us

1. Introduction

Welcome to 96cvip. This Privacy Policy ("Policy") applies to all members and visitors of the 96cvip platform. It transparently explains what information we collect, why we collect it, how we store it, and how we protect it.

96cvip believes your personal information is a valuable asset — and we are committed to protecting it. Our Privacy Policy is built on internationally recognised data protection principles, particularly those of the GDPR.

If anything in this Policy is unclear or you have any questions, please reach out to our support team. We are always here to help.

2. Information we collect

96cvip collects the following types of information from you. We are fully transparent about the purpose and use of each piece of data we collect.

Personal Information

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• National ID or passport number (for KYC verification)
• Current Address & Country

Financial Information

• Mobile banking account number (for deposits and withdrawals)
• Bank account details (where applicable)
• Transaction history and amounts

Technical Information

• IP Address & Device Type
• Browser information and operating system
• Login time and location
• Activity Log on the Platform

3. Use of information

96cvip uses your information only for specific, defined purposes. We never use your data for unnecessary purposes or sell it to advertisers.

• Account Management: Your information is used to create, verify, and manage your account.
• Payment Processing: Financial information is used to securely process deposits and withdrawals.
• Customer Service: To resolve your issues and provide customer support.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Compliance with Legal Obligations: To meet regulatory authority requirements.
• Platform Improvement: For anonymous analytics to improve the user experience.
• Relevant Notifications: To send important updates, bonus offers, and promotional information.

4. Data sharing and third parties

96cvip never sells your personal information to third parties. However, your data may be shared in certain specific circumstances:

• Payment Processor: With licensed payment gateways to ensure secure transactions.
• KYC Verification Services: With authorized third-party organizations for identity verification.
• Legal Authorities: When required by a court order or regulatory authority.
• Game Provider: Minimum data required to operate the games.
• Anti-Fraud System: Integrated with fraud detection technology.

5. Cookies policy

The 96cvip website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: Anonymous data collection to analyze platform usage.
• Marketing Cookies: To show relevant ads (you can opt out at any time).

6. Data security measures

96cvip follows the highest industry security standards to protect your information. Our security infrastructure is monitored around the clock and updated on a regular basis.

• 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of protection for your account.
• Firewall Protection: Advanced firewall protection against unauthorised access.
• Regular Security Audits: Periodic security audits conducted by third-party experts.
• Data Masking: Sensitive information in stored databases is masked.
• Anti-DDoS Protection: Special measures are in place to prevent cyberattacks.

7. Your data rights

Under the 96cvip Privacy Policy, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we have collected about you.
• Right to rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the processing of your data be restricted in certain circumstances.
• Right to Portability: The right to receive your data in a standardised, portable format.
• Right to Object: The right to object to marketing communications.

To exercise any of these rights, please contact our support team. We will review your request within 30 business days.

8. Data retention period

96cvip does not retain data beyond what is necessary. Retention periods are determined by the type of information:

Once the retention period ends, data is securely deleted or anonymized. Anonymized data may be used for statistical analysis.

9. Child protection policy

96cvip strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store any personal information from minors.

• Age verification is mandatory at the time of registration.
• Age-related documents are verified as part of the KYC process.
• Any account identified as belonging to a minor is immediately suspended.
• Any data found to belong to a minor will be deleted immediately.

10. Policy changes

96cvip reserves the right to update this Privacy Policy as needed. For significant changes, we will attempt to send a notification to your registered email address, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.